Have a question about Cross-Sell Report? Browse through our list of frequently asked questions. Can’t find the answer you’re looking for? Contact us.
Have a question about Cross-Sell Report? Browse through our list of frequently asked questions. Can’t find the answer you’re looking for? Contact us.
The Cross-Sell Report shows vehicle titles in a selected area, or by selected dealers. Reports include passenger cars, light trucks, vans, and med/heavy duty trucks. We do not provide reports for motorcycles, boats, or RVs.
Cross-Sell purchases data from state offices governing vehicle titles. In most states, this is the Department of Motor Vehicles (DMV).
Cross-Sell customers may customize their reports using a variety of criteria including: Make, Seller location (individual, city, and/or county), Buyer location (ZIP code, city, and or county), and Model year.
Each Cross-Sell Report reflects perfected vehicle titles issued by the DMV during a given month.
Note: There is a lag time between a vehicle’s sale date and the vehicle’s title date. For example, a dealership’s sales from the latter part of April will most often be reflected on the May Cross-Sell Report. Please do not expect the Cross-Sell Report to tally exactly with a dealerships monthly sales report.
New registration data is priced, reported, and delivered separate from used vehicle data. Used data is available for most states; customers may inquire verbally or check the website to find which states offer both. Cross-Sell Interactive users have the ability to combine new and used vehicle data.
All reports are available electronically via Cross-Sell Interactive®. The Cross-Sell Market Analysis, SnapShot, Statewide Summary, and MarketINTEL Reports are deliverable by email in PDF format. The detail records used to create the Market Analysis are available in a variety of formats, including PDF, XLS and DBF.
For help with report criteria, data interpretation, or product information, call our customer service team at 1-800-369-5870 or Email Customer Support.
For questions about billing or invoices, please call our billing office at 859-276-4621 or Email Our Billing Team.
Please call your customer service representative for assistance in setting up a monthly account.
An invoice will be sent inside the monthly report packet.
Reports generally arrive midway through the following month (i.e., April reports should come in mid-May). Clients ordering data for more than one state should be aware that all reports will be mailed together when the last state is ready.
Certainly. Historical data may be more appropriate for some customers than current data. Be sure to indicate that you want a one-time order.
Monthly customers will be billed to their normal account. Non-monthly customers can pay by credit card. Please contact customer support for more information.
Most orders are processed within 48 hours. Certain large or unusual data requests might require additional processing time. Please contact customer support for a specific ETA for your order.
Since the reports can be completely customized, it is sometimes difficult to choose the many criteria options. Please have the following information before calling:
If you need assistance with any of the above options, please call 800-369-5870 and we will assist you in choosing the right data for your business needs. You can also reach Customer Service via email.